Crown Towers Melbourne

Reviews of Crown Towers Melbourne

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  Christine Brister Added June 26, 2022

  ★ ★ ★ ★ ★
  I found they were very covid safe. You had to show your vaccination certificate before you could enter the gaming area. Everything was being cleaned constantly. The food was absolutely delicious. I would happily go back.
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  Rob Wool Added June 15, 2022

  ★ ★ ★ ★ ★
  Crown was great. Not a winner this time. Good food fantastic place to meet up with mates when it's cold and rainy outside.
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  Alicia the donut Yum Added June 13, 2022

  ★ ★ ☆ ☆ ☆
  I love staying at Crown Towers but they really need to give the rooms an update especially the Villas that are now run down the last 1 i stayed in had a cracked tile they covered with a towel that is not 5 star and the furniture is getting dated. The staff are always fantastic but i won't pay that much again for a villa that is old and run down. The pool needs a hot spa as it's very cold the pool it should be heated and spa should be hot it would be nice if they updated the pool area.
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  Norman Chia Added June 12, 2022

  ★ ★ ★ ★ ☆
  Hard to fault the rooms and facilities, which are great - in line with the price. Great location right next to Southbank and very closer to CBD. Very family friendly nowadays, with occasional great deals. Loses some stars for customer service: check-in and -out were easy and smooth, but breakfast (you need to book your breakfast arrival time because of density limits) wasn't the best - the man who led us to our table didn't bother to all us whether we wanted any coffees, so we waited, but no staff came to ask. I eventually had to ask a staff member who was walking the floor. The people on the table next to us got their coffees only when they were leaving, they said 45 minutes later. The hotel also stung me $7.00 for a bag of chips from the minibar, which we never had. On receiving my folio, I called the front desk eight times to query the charge, but either never got through or was hung up on immediately. I ended up emailing, but haven't got a reply to date. I called a ninth time and finally got it resolved really quickly, if only they'd answered the first time. Check your invoice carefully! Left a slightly disappointing taste in what was otherwise a lovely stay.
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  Norman Chia Added June 09, 2022

  ★ ★ ★ ★ ☆
  Hard to fault the rooms and facilities, which are great - in line with the price. Great location right next to Southbank and very closer to CBD. Very family friendly nowadays, with occasional great deals. Loses some stars for customer service: check-in and -out were easy and smooth, but breakfast (you need to book your breakfast arrival time because of density limits) wasn't the best - the man who led us to our table didn't bother to all us whether we wanted any coffees, so we waited, but no staff came to ask. I eventually had to ask a staff member who was walking the floor. The people on the table next to us got their coffees only when they were leaving, they said 45 minutes later. The hotel also stung me $7.00 for a bag of chips from the minibar, which we never had. On receiving my folio, I called the front desk eight times to query the charge, but either never got through or was hung up on immediately. I ended up emailing, but haven't got a reply to date. I called a ninth time and finally got it resolved really quickly, if only they'd answered the first time. Check your invoice carefully! Left a slightly disappointing taste in what was otherwise a lovely stay.
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  John Wrather Added March 04, 2018

  ★ ★ ★ ★ ★
  If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on here and they had the cheapest rates around...
  
  We went for a group lunch at the Conservatory, the staff are friendly and the service was top notch, the food was great too. Also had probably one of the best coffees in town. We enjoyed every bit of it. The atmosphere is also cozy

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